Facts & FiguresFor over a century, all decisions and operations at Bosch have been characterized by a demand for quality of the highest order.
One quality standard worldwide
We are never complacent. Our Continuous Improvement Process is not just a catch phrase it is part of our company culture. The ISO-9001:2000 certification is therefore the logical and necessary conclusion of our commitment to quality. It is not just Bosch Communication Center that benefits from the ISO certification; it also facilitates our customers’ certification. Moreover, our security monitoring centers are VDS class A, B and C certified according to German standards.
People, technologies and processes
To ensure we always deliver optimum quality, Bosch Communication Center sets high standards when selecting and training our agents, by maintaining a high rate of permanent associates, by relying on state of the art telecommunication solutions and by applying our Performance Management System
“It has always been an unbearable thought to me that someone could inspect one of my products and find it inferior in any way. For that reason I have constantly tried to produce products which withstand the closest scrutiny products which prove themselves superior in every respect.”
Robert Bosch
